Shipping policy

Shipping & Delivery Policy

Last updated: July 18, 2026

Thank you for shopping with Cherished by Grace.

Cherished by Grace currently ships only to customers in the United States. We do not currently ship to Germany, the European Union, the United Kingdom, Canada, Australia, or other international destinations.

Order Processing

Each item is made to order. After your order is placed, it is sent for production with our print partner.

Estimated production time: [ADD PRODUCTION TIME AFTER PRINTIFY PRODUCT SELECTION]

Estimated US delivery time after production: [ADD DELIVERY RANGE AFTER PRINTIFY PRODUCT SELECTION]

Estimated total delivery time: [ADD TOTAL RANGE AFTER PRINTIFY PRODUCT SELECTION]

Please note that these are estimates. Delivery times may vary because of production volume, carrier delays, holidays, weather, or incorrect shipping information.

Shipping Area

We currently ship only within the United States.

If a shipping address outside the United States is entered at checkout, the order should not be able to complete.

Shipping Cost

Standard US Shipping: [ADD FINAL SHIPPING PRICE]

Shipping prices may vary depending on the product type, order size, and shipping destination.

Order Tracking

When tracking is available, you will receive a shipping confirmation email containing tracking information.

Tracking may take approximately 24–48 hours to begin updating after a shipping label has been created.

Split Shipments

Some items may ship separately if they are produced by different print providers or fulfilled from different facilities.

If this happens, you may receive more than one package and more than one tracking number.

Address Changes

Please review your shipping address carefully before placing your order.

If you notice an address mistake after placing your order, please contact us as soon as possible at support@cherishedbygrace.com and include your order number and the correct address.

We will try to update the address before production or shipping begins, but changes cannot be guaranteed once the order has entered fulfillment.

Incorrect or Incomplete Addresses

Cherished by Grace is not responsible for delays, failed deliveries, or returned packages caused by an incorrect or incomplete shipping address entered by the customer.

We will review these situations individually and do our best to help where possible.

Delayed, Missing, or Damaged Packages

If your order is substantially delayed, tracking has stopped updating, your package appears to be missing, or your order arrives damaged, please contact us at support@cherishedbygrace.com.

Please include:

• Your full name
• Your order number
• The email address used at checkout
• Your tracking number, if available
• Photos of any damage, if relevant

We will review the issue and work with our print or shipping partner where appropriate.

Packages Marked as Delivered

If tracking shows that a package was delivered but you cannot locate it, please first check:

• Around the delivery location
• With household members
• With neighbours
• Any safe place used by the carrier
• With the local delivery office or carrier

If the package still cannot be found, contact us at support@cherishedbygrace.com so that we can review the situation.

Made-to-Order Products

Our products are made to order, which helps reduce waste and avoid unnecessary inventory.

Because of this, orders may enter production shortly after purchase.

For questions about shipping or delivery, contact:

support@cherishedbygrace.com

We normally respond within one to two business days, Monday through Friday.